When will my players be shipped?
Generally, the players will take 3-4 business days until the package leaves our supplier's warehouse. Upon making your order, you will also receive the tracking number of your order by email.
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Does Tecastic Digital Signage work offline?
Tecastic Digital Signage is an online service. So, Internet access is required for your Player to be managed properly. There are a few caveats, though. Here, we provide all the details on what works and what doesn't. If Internet access goes down, ...
Emergency Alerts
Introduction Emergency alerts provide an advanced way to use your digital signage screens to warn people in any building if there’s an immediate risk to health, life, property, or the environment. With the Emergency Alerts feature, you can warn ...
Volume Schedules
Introduction Available only on the Premium/Enterprise plan! This feature is only available on the “Pro/Enterprise” Plan. You might not see some menus below if you are not on the “Pro/Enterprise” Plan. Remember that the “Pro/Enterprise” Plan is free ...
Sound/Display
Resolution The Playbox (based on the Raspberry Pi) automatically detects the “preferred” resolution of the connected screen (usually its native resolution) on start-up. Sometimes, the resolution might not be detected properly. This might happen if ...
What types of videos are supported?
We support a wide variety of video formats! Videos that you upload are automagically converted to industry-standard formats (H.264 with AAC audio) with high quality settings. This way, we can provide a high-definition viewing, with the smoothest ...